LuckLand is an online casino and virtual sportsbook that launched in 2015. Operated by an experienced company, the casino is focused on delivering a superb player experience.
In this LuckLand review, we will go over the key features of this casino along with its pros and cons. Keep reading to find out how to claim your welcome bonus and how to make the most of the LuckLand Exclusive Club.
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LuckLand Casino Quick Facts
LuckLand is owned and operated by Aspire Global International Ltd, an experienced online casino operator that holds two operating licenses.
New Player Welcome Bonus
To welcome new players from New Zealand, LuckLand is offering a four-part welcome package. Eligible players can claim up to NZ$1,000 + 200 free spins. This new player bonus is split in the following way:
To claim your LuckLand new customer bonus, all you need to do is:
You should receive the casino’s welcome bonus instantly into your account. Free spins are split into sets of 40 that are delivered throughout the first five days following your payment.
The LuckLand Casino welcome bonus is subject to several terms and conditions. We strongly recommend that you read these prior to accepting the offer. For your convenience, we have listed the most important rules here.
If you’re planning to claim the High Roller Bonus, these are the key terms you should know:
LuckLand is an entertainment destination where you can get rewards and prizes every week. As a registered player, you can participate in as many promotions as you wish. These change frequently and include opportunities to win free spins, cash bonuses, and other rewards.
The casino also offers a number of tournaments where you can play your favourite pokies whilst having a chance to win prizes from a valuable pool.
We strongly recommend that before you claim any of the casino’s rewards you read the terms and conditions carefully.
Curated Game Collection
With over 800 games available in its catalogue, LuckLand Casino provides a very good selection of themes, payouts, and gameplays. Online pokies make up the greatest number, but you can also play table, casual, and jackpot games.
The variety of games featured on LuckLand Casino is only possible thanks to the partner game providers. NetEnt, Microgaming, and Big Time Gaming are just a few of these providers. Through these partnerships, the operator is able to give its users instant access to the latest games as soon as they are released.
If you’re looking for inspiration, the casino provides a section named ‘Featured Games’. These have proven to be particularly popular amongst other New Zealand players. As we’re writing this LuckLand review, some of the games in this section include:
Before playing with real money, LuckLand lets you try most of its game portfolio for free.
The LuckLand Live Casino is full of the world’s most popular table games, including Blackjack and Roulette. Broadcast live from real casinos or studios designed to perfectly recreate the look and sounds of real casinos, these games are a great way to immerse yourself in the thrill of the tables.
Whilst LuckLand is an online casino, it lets you bet on football and horses through its virtual sportsbook. This modern alternative to real sports lets you place the same bets whilst watching the event in crisp HD.
The football matches or races are substantially shorter than the traditional ones, however, they feature the randomness and twists that you would expect throughout a real competition.
LuckLand’s operator has partnered with Evolution Gaming and other live dealer game providers to give you a truly comprehensive choice. Beyond the classic table games, you can enjoy several exciting variants or modern live-action alternatives.
Supported Payment Methods
Deposits and withdrawals at LuckLand can be completed using one of the convenient payment methods available. To support players in NZ, the casino lets you pay in NZD using cards, such as Visa or Mastercard and eWallets, such as MuchBetter or ecoPayz.
No matter which deposit method you select, the payment should reach your casino account instantly. Withdrawals may be slower since they must first be approved by the customer care team.
LuckLand’s Exclusive VIP Club
The casino’s VIP Club is called the Exclusive Club, but in reality, every registered player is welcome. This seven-tier Club features a range of increasingly valuable gifts and services. Upper-tier members can also benefit from cashback and a personal account manager.
To rise through the ranks of the VIP Club you need to collect points. One of the simplest ways to do this is to wager real money.
Promotions offered through the LuckLand Exclusive Club are subject to terms and conditions.
LuckLand’s main website is designed to be accessible across all digital devices. This means that you can play your favourite pokies or live dealer games directly from your smartphone or tablet. No app download is necessary, and the website works seamlessly no matter which mainstream mobile web browser you use.
LuckLand Customer Support
Should you need to get assistance at LuckLand, you can get in touch with the help desk through live chat. As of the time of writing this review, the daily opening hours are between 19.00 and 12.00 NZST.
Outside of these hours, you can get in touch with the team via email at [email protected]. The casino’s website includes an FAQ section where you can find instant answers and helpful links.
Safety and Security
To protect its players and its platform, LuckLand requires that all players register an account. This is just one of the measures implemented by the operator to provide safety and security. For its efforts, LuckLand was able to obtain operating licenses from the Malta Gaming Authority and the UK Gambling Commission.
Our Verdict of LuckLand Casino
LuckLand transports players to a world of entertainment and top-quality casino games. In many ways, it has achieved its ambitions, although there is certainly room for improvement, not least in the live chat opening hours.
Nevertheless, with its welcome offers and VIP Club, it has already gone a long way towards providing a superb customer experience.